BBA 207 Training and Development Notes from Unnati Educations cover all 4 units of this GGSIPU BBA Semester 3 elective in 57 pages, with 18 diagrams, 4 case studies with answer points and 59 exam questions. They follow the NEP scheme for the batch admitted 2024-25 onwards and are sold as a printed book.
Written by Prateek Talwar, Founder, Unnati Educations · Reviewed by Sheetal Kirola, BBA, B.Ed, Academic Head · Checked against GGSIPU BBA Scheme & Syllabus (NEP), w.e.f. 2024-25 · Updated 14 October 2026 · Editorial policy
Scheme: NEP scheme 2024-25 | Applies to: batch admitted 2024-25 onwards | Verified against: BBAwef2024_25_200125.pdf (ipu.ac.in), 13 October 2026
BBA 207 Training and Development at a glance: GGSIPU BBA Sem 3 credits, units and exam pattern
BBA 207 is the Human Resource Management option among the five specialisation electives in the NEP BBA third semester, listed with the other GGSIPU BBA Semester 3 papers.
| Code and title | BBA 207 Training and Development |
|---|---|
| Course and semester | BBA (NEP based), Semester 3 |
| Category and credits | HRM elective, taken as Major Elective-1 (Discipline Specific Course) or Minor Elective-1 (Inter-disciplinary Course). L-4, T/P-0, 4 credits |
| Marks | 100: 40 internal + 60 end-term (internal: class test 15, assignments, presentation, viva or group discussion 25) |
| Applies to | Batch admitted 2024-25 onwards |
| End-term pattern | 60 marks; paper-setter instructions are not printed in the official BBA PDF |
| Exam duration | 3 hours |
| Units | 4 units, 15 hours each |
| Paired lab | None (lecture-only paper) |
| Pass and re-appear rules | Not printed in the BBA PDF; see Ordinance 11 (examinations) |
BBA 207 Training and Development Notes unit-wise: 18 diagrams and 4 solved case studies across 4 units
If you searched for BBA 207 Training and Development IPU notes, here is which unit holds which topic. Each unit closes with a case study, exam questions and a revision table. Notes for the other papers are under GGSIPU BBA notes.
BBA 207 Unit 1: Introduction
Also covered as "Introduction to Training & Development". T&D as an input-process-output-feedback system, the ADDIE form of the ISD model, five ways to organise a training department (faculty to business-embedded), the contents of a training policy and how strategy changes what a firm trains for.
Pages 4 to 16 · Fig 1.1 to 1.4 · FreshMart case · 7 short and 7 long questions.
| Strategy | Training focus |
|---|---|
| Concentration | Team building, cross-training, on-the-job training |
| Internal growth | Creative thinking, technical competence, cultural training |
| External growth | Integrating merged cultures, training for new jobs |
| Disinvestment | Stress management, outplacement, job-search skills |
Quick look: business strategy and training focus (from page 12)
- Strategy
- Concentration
- Training focus
- Team building, cross-training, on-the-job training
- Strategy
- Internal growth
- Training focus
- Creative thinking, technical competence, cultural training
- Strategy
- External growth
- Training focus
- Integrating merged cultures, training for new jobs
- Strategy
- Disinvestment
- Training focus
- Stress management, outplacement, job-search skills
BBA 207 Unit 2: Training Need Analysis (TNA)
Training need = desired minus actual performance. The unit covers McGehee and Thayer's three levels, approaches from reactive to compliance-based, the Mager and Pipe "can't do or won't do" test, ten outputs of TNA and 15 methods with a merit and a limit each.
Pages 17 to 27 · Fig 2.1 to 2.4 · QuickCare case · 8 short and 6 long questions.
| Part | Example |
|---|---|
| Performance (what) | Process a customer refund in the ERP system |
| Condition (under what) | Using the standard refund screen, without help |
| Criterion (how well) | Within 3 minutes with zero errors |
Quick look: Mager's three parts of a training objective (from page 23)
- Part
- Performance (what)
- Example
- Process a customer refund in the ERP system
- Part
- Condition (under what)
- Example
- Using the standard refund screen, without help
- Part
- Criterion (how well)
- Example
- Within 3 minutes with zero errors
BBA 207 Unit 3: Training and Development Methodologies
On-the-job, off-the-job and technology-based methods, from Job Instruction Training to in-basket exercises, then Kolb's cycle, twelve principles of learning, learning styles, LMS features, ten trainer skills, audio-visual aids and AI in training.
Pages 28 to 41 · Fig 3.1 to 3.6 · NovaBank case · 7 short and 8 long questions.
| Objective | Suitable methods |
|---|---|
| Knowledge | Lecture, e-learning, programmed instruction |
| Skills | Demonstration, JIT, simulation, vestibule |
| Interpersonal skills | Role play, behaviour modelling |
| Attitude change | Sensitivity training, outbound training |
Quick look: matching objective to method (from page 35)
- Objective
- Knowledge
- Suitable methods
- Lecture, e-learning, programmed instruction
- Objective
- Skills
- Suitable methods
- Demonstration, JIT, simulation, vestibule
- Objective
- Interpersonal skills
- Suitable methods
- Role play, behaviour modelling
- Objective
- Attitude change
- Suitable methods
- Sensitivity training, outbound training
BBA 207 Unit 4: Designing Training & Development Programme
From eight steps of organising a programme and a 90-minute session plan to competence-based, role-based, orientation and diversity programmes, the 70:20:10 model, Training of Trainers, e-learning, Training Process Outsourcing and evaluation with Kirkpatrick's four levels plus Phillips' ROI.
Pages 42 to 56 · Fig 4.1 to 4.4 · TechNest case · 9 short and 7 long questions.
Quick look: the ROI working for CO4 (from page 53)
- Training cost ₹4,00,000; benefits in one year ₹10,00,000.
- Net benefit = ₹6,00,000.
- ROI = (6,00,000 ÷ 4,00,000) × 100 = 150%.
- Benefit-cost ratio = 10,00,000 ÷ 4,00,000 = 2.5 : 1.
BBA 207 exam corner: 31 two-to-five-mark and 28 ten-to-fifteen-mark questions by unit
Questions are printed as "2–5 marks" and "10–15 marks" practice lists; the case studies are the solved part.
| Unit | 2–5 Marks | 10–15 Marks | Case study |
|---|---|---|---|
| 1 Introduction | 7 | 7 | FreshMart, p15 |
| 2 TNA | 8 | 6 | QuickCare, p26 |
| 3 Methodologies | 7 | 8 | NovaBank, p39 |
| 4 Designing programmes | 9 | 7 | TechNest, p54 |
BBA 207 exam questions and case studies per unit
- Unit
- 1 Introduction
- 2–5 Marks
- 7
- 10–15 Marks
- 7
- Case study
- FreshMart, p15
- Unit
- 2 TNA
- 2–5 Marks
- 8
- 10–15 Marks
- 6
- Case study
- QuickCare, p26
- Unit
- 3 Methodologies
- 2–5 Marks
- 7
- 10–15 Marks
- 8
- Case study
- NovaBank, p39
- Unit
- 4 Designing programmes
- 2–5 Marks
- 9
- 10–15 Marks
- 7
- Case study
- TechNest, p54
The BBA 207 notes list 31 two-to-five-mark and 28 ten-to-fifteen-mark questions across 4 units, plus 4 case studies with suggested answer points.
- Unit 1: Explain the ISD (ADDIE) model with a diagram. Pointer: five phases, the feedback loop, merits and limits (pages 8 and 9).
- Unit 2: Explain TNA at organisational, task and individual levels. Pointer: name McGehee and Thayer, answer "where, what, who", end with the comparison table (page 21).
- Unit 3: Discuss the skills of an effective trainer. Pointer: the ten skills on page 36, grouped under knowledge, skills and attitude.
- Unit 4: Discuss the advantages and risks of Training Process Outsourcing. Pointer: five advantages, five risks, what stays in-house (pages 51 and 52).
More practice, unit by unit, is in the BBA 207 important questions.
Learning curves and the plateau in training: excerpt from page 33 of the BBA 207 notes
Excerpt from page 33 (Unit 3), rewritten for the web. The page itself, with its four-curve diagram, is in the sample PDF.
What a learning curve shows
A learning curve is a graph of the rate of learning over time. The X-axis shows time or the number of trials (practice), and the Y-axis shows the level of learning or performance, such as output, accuracy or speed. Trainers use it to see how fast trainees learn and the point at which progress starts to slow down.
The idea was first studied by Hermann Ebbinghaus in 1885 through memory experiments. In industry, T.P. Wright applied it in 1936 to aircraft production, where the labour time per unit fell as cumulative output went up.
Four types of learning curve
1. Decreasing returns (negatively accelerating): learning is very rapid at the start and slows later. This is the most common pattern for simple tasks, for example learning to use a new billing machine.
2. Increasing returns (positively accelerating): learning is slow at first and speeds up once the basics are mastered, for example learning complex software or a new language.
3. S-shaped curve: a mix of the two, with a slow start, a rapid middle and a slow end. It is common for complex skills learnt from scratch.
4. Curve with a plateau: progress stops for a while, shown as a flat portion, before it improves again.
The plateau
A plateau is a period in which no visible improvement occurs even though practice continues. It is temporary, but it can discourage trainees.
On the page, Fig 3.4 draws all four shapes on the same axes, "Learning / Performance" against "Time / Number of Trials", with the flat stretch of the fourth curve marked as the plateau. That makes the difference between a curve that rises fast and levels off and one that starts slow and then climbs clear at a glance. The causes of a plateau and their remedies follow on the next page of the notes.
Do the BBA 207 notes cover the full GGSIPU syllabus?
Yes. Every topic in the four official units has its own section in the notes, and each unit adds the case study the syllabus asks for.
| Official unit | Official topics | Where in the notes | Status |
|---|---|---|---|
| Unit I: Introduction | Concepts and rationale of T&D; T&D systems; ISD model; organizing training department; T&D policies; linking T&D to company's strategy; requisites of effective training; role of external agencies | Sections 1 to 9, pages 5 to 15 | Covered |
| Unit 2: Training Need Analysis (TNA) | Meaning and purpose of TNA; TNA at different levels; approaches; output of TNA; methods used in TNA; assessment of training needs | Sections 1 to 7, pages 18 to 26 | Covered |
| Unit 3: Training and Development Methodologies | Overview of methodologies; process and principles of learning; individual differences; learning curve; LMS; criteria for method selection; skills of an effective trainer; audio-visual aids; AI in T&D | Sections 1 to 10, pages 29 to 38 | Covered |
| Unit 4: Designing Training & Development Programme | Organization of programmes; training design; competence-based and role-based training; orientation and socialization; diversity training; choice of methods; preparation of trainers; training materials; e-learning; flexible learning modules; self development; training process outsourcing; evaluation: meaning and problems | Sections 1 to 11, pages 43 to 54 | Covered |
Official BBA 207 syllabus mapped to the notes
- Official unit
- Unit I: Introduction
- Official topics
- Concepts and rationale of T&D; T&D systems; ISD model; organizing training department; T&D policies; linking T&D to company's strategy; requisites of effective training; role of external agencies
- Where in the notes
- Sections 1 to 9, pages 5 to 15
- Status
- Covered
- Official unit
- Unit 2: Training Need Analysis (TNA)
- Official topics
- Meaning and purpose of TNA; TNA at different levels; approaches; output of TNA; methods used in TNA; assessment of training needs
- Where in the notes
- Sections 1 to 7, pages 18 to 26
- Status
- Covered
- Official unit
- Unit 3: Training and Development Methodologies
- Official topics
- Overview of methodologies; process and principles of learning; individual differences; learning curve; LMS; criteria for method selection; skills of an effective trainer; audio-visual aids; AI in T&D
- Where in the notes
- Sections 1 to 10, pages 29 to 38
- Status
- Covered
- Official unit
- Unit 4: Designing Training & Development Programme
- Official topics
- Organization of programmes; training design; competence-based and role-based training; orientation and socialization; diversity training; choice of methods; preparation of trainers; training materials; e-learning; flexible learning modules; self development; training process outsourcing; evaluation: meaning and problems
- Where in the notes
- Sections 1 to 11, pages 43 to 54
- Status
- Covered
Official source: BBA (NEP) scheme and syllabus, w.e.f. 2024-25, which also carries the scheme of examination.
The notes map CO3 (conducting a TNA) to Unit II and CO4 (costs and benefits) to Unit IV. Every course in GGSIPU notes is checked against its official PDF this way.
Who writes and checks the BBA 207 Training and Development notes?
- Prateek Talwar, author. Founder, Unnati Educations; Associate Company Secretary (ACS), ICSI, membership no. 58704, since 15 May 2019; B.Com, University of Delhi (School of Open Learning), 2012. Author profile
- Sheetal Kirola, subject reviewer. Academic Head, Unnati Educations. She holds a BBA and a B.Ed, both from the University of Delhi (School of Open Learning), specialises in BBA and B.Ed subjects and has 6 years of experience in BBA.
The 2026-27 edition was checked against the official PDF on 13 October 2026 and uses Indian examples such as NSQF and PMKVY. These are Training and Development notes in English, with a diagram or table on almost every page. See our editorial policy.
The same team prepares GGSIPU important questions for each course it covers.
BBA 207 and the GGSIPU BBA Sem 3 papers it connects to
BBA 207 has no paired lab. Its place in the full course is on the GGSIPU BBA syllabus page.
BBA 205 Business Research Methodology teaches the questionnaires, interviews and focus groups that Unit 2 uses as TNA methods (page 24). BBA 201 Business Environment and Law sits behind compliance-based TNA and diversity training, where the notes cite the POSH Act, 2013.
The other Sem 3 electives are BBA 209 Consumer Behavior, BBA 211 Security Analysis and Portfolio Management, BBA 213 Management of International Business and BBA 215 Foundation of Entrepreneurship and Startups. You pick two from different specialisations, so the GGSIPU BBA Sem 3 Training and Development notes are usually paired with one of these. For an HRM major, the next paper is BBA 208 Talent Management in Semester 4.
How to write BBA 207 answers: ADDIE diagrams, case-study analysis and ROI working
The notes' exam tips say: draw ADDIE with its feedback loop, the three-box TNA figure, and the Kirkpatrick table with a small ROI sum.
- 10–15 Marks: a one-line definition with an author (Flippo, Goldstein and Ford, Hamblin), a diagram, the points, and a short conclusion. For TNA methods, the notes advise 8 to 10 methods with one merit and one limitation each.
- 2–5 Marks: definition first, then three or four points or a small difference table, for example orientation vs socialisation.
- Case studies: name the mistakes, then apply a named model.
Worked example: ROI (Unit 4 short question, page 55)
Calculate ROI if training cost is ₹2 lakh and benefits are ₹5 lakh.
- Net benefit = 5 − 2 = ₹3 lakh.
- ROI = (3 ÷ 2) × 100 = 150%.
- Benefit-cost ratio = 5 ÷ 2 = 2.5 : 1.
Dividing total benefits by cost gives 250%, which is not ROI.
Practise the layout on GGSIPU BBA important questions.
BBA 207 Training and Development notes FAQs
How do I get the full BBA 207 notes?
Message Unnati Educations on WhatsApp at 9899436384 with the code BBA 207. The full notes come as a printed book of 57 pages covering all four units; they are not available as a PDF. Delivery takes 5 to 7 days at most, depending on your location. You can check one real page from each unit through the sample PDF button at the top.
Is BBA 207 compulsory for every GGSIPU BBA Semester 3 student?
No. BBA 207 is the Human Resource Management elective, one of five specialisation electives in Semester 3. Each student picks two from different specialisations, one for the major and one for the minor. An elective runs only when at least 10% of students opt for it, so check which electives your institute is offering this year.
What is the passing mark for BBA 207?
BBA 207 is marked out of 100: 40 internal and 60 end-term. The internal 40 is a 15-mark class test plus 25 marks for at least two activities such as assignments or viva. The BBA scheme PDF does not print a pass percentage, so we do not state one; end-term minimums and re-appear rules are in GGSIPU Ordinance 11 on ipu.ac.in.
Do the BBA 207 notes cover "AI in training and development"?
Yes. Section 10 of Unit 3, on pages 37 and 38, covers ten applications of AI in training, from adaptive learning and chatbots to generative AI content and skill-gap analytics, then its benefits, challenges and a traditional versus AI-enabled comparison table. The NovaBank case study on page 39 asks how AI and an LMS can be used in a real upskilling programme.
Which BBA 207 unit takes the most pages?
Unit 4, Designing Training & Development Programme, is the longest, running from page 42 to 56. Unit 3 follows with pages 28 to 41, Unit 1 has pages 4 to 16 and Unit 2, the shortest, has pages 17 to 27. Plan revision time in roughly the same ratio, giving the two long units the most hours.
Are the BBA 207 case studies solved?
Yes, one per unit, because the official syllabus asks for case studies with the concepts. They are FreshMart (training without TNA), QuickCare (training versus non-training needs), NovaBank (choosing methods and using AI) and TechNest (onboarding, diversity and evaluation). Each has three questions and suggested answer points that apply a named model such as ADDIE or Kirkpatrick.
Get the full BBA 207 Training and Development Notes on WhatsApp
The full BBA 207 notes come as a printed book only, not as a PDF. Delivery: within 5 to 7 days at most; the exact time may vary with your location.
| Unit | Pages | Diagrams | Exam questions |
|---|---|---|---|
| 1 Introduction | 4 to 16 | 4 | 14 |
| 2 TNA | 17 to 27 | 4 | 14 |
| 3 Methodologies | 28 to 41 | 6 | 15 |
| 4 Designing programmes | 42 to 56 | 4 | 16 |
What the BBA 207 printed book contains
- Unit
- 1 Introduction
- Pages
- 4 to 16
- Diagrams
- 4
- Exam questions
- 14
- Unit
- 2 TNA
- Pages
- 17 to 27
- Diagrams
- 4
- Exam questions
- 14
- Unit
- 3 Methodologies
- Pages
- 28 to 41
- Diagrams
- 6
- Exam questions
- 15
- Pages
- 42 to 56
- Diagrams
- 4
- Exam questions
- 16
Order the full BBA 207 Training and Development Notes book on WhatsApp (4 units, 57 pages)
Unnati Educations is an independent education provider based in Vikaspuri, Delhi. We are not affiliated with, authorised by, or endorsed by Guru Gobind Singh Indraprastha University (GGSIPU). 'GGSIPU' and 'IPU' are used only to describe the syllabus our notes follow. For official information, visit ipu.ac.in.
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