BBA 325 Information Systems Management Lab Notes cover all 8 official topics of this GGSIPU BBA Semester 5 skill lab (2 credits) in 93 pages and 4 units: 43 solved practicals with verified outputs in Excel, Power BI, MS Access, MySQL, Draw.io, ERPNext, TallyPrime and Zoho CRM, plus 91 viva answers, for the BBA scheme w.e.f. 2024-25.
Written and reviewed by Sheetal Kirola, BBA and B.Ed (University of Delhi, SOL), 6 years of experience in BBA · Checked against the GGSIPU BBA Scheme and Syllabus (revised), w.e.f. 2024-25 · Updated 14 October 2026 · Editorial policy
Scheme: BBA NEP scheme (revised) | Applies to: academic session 2024-25 onwards | Verified against: BBAwef2024_25_200125.pdf, ipu.ac.in
BBA 325 at a glance: credits, CO mapping and practical rules
In the GGSIPU scheme, BBA 325 is a practical-only Skill Enhancement Course. These notes walk you through the GGSIPU BBA Sem 5 Information Systems Management Lab practicals and their expected outputs.
| Item | Official value |
|---|---|
| Category and credits | Skill Enhancement Course · L: none, T/P: 4 hours · 2 credits |
| Marks | 100: 40 internal + 60 external (set for all theory and practical courses) |
| Course outcomes | CO1 Excel finance · CO2 Power BI · CO3 databases, ER and SQL · CO4 ERP, CRM and DSS |
| Lab topics | 8, each with a named tool; other relevant open-source software allowed |
| Practicals required | Not printed in the official PDF |
| Paired theory paper | None; BBA 325 is a stand-alone lab |
BBA 325 snapshot from the official BBA scheme and syllabus (w.e.f. 2024-25)
- Item
- Category and credits
- Official value
- Skill Enhancement Course · L: none, T/P: 4 hours · 2 credits
- Item
- Marks
- Official value
- 100: 40 internal + 60 external (set for all theory and practical courses)
- Item
- Course outcomes
- Official value
- CO1 Excel finance · CO2 Power BI · CO3 databases, ER and SQL · CO4 ERP, CRM and DSS
- Item
- Lab topics
- Official value
- 8, each with a named tool; other relevant open-source software allowed
- Item
- Practicals required
- Official value
- Not printed in the official PDF
- Item
- Paired theory paper
- Official value
- None; BBA 325 is a stand-alone lab
It sits with the other GGSIPU BBA Semester 5 papers. Source: GGSIPU BBA Scheme and Syllabus, w.e.f. 2024-25. Pass and re-appear rules: GGSIPU Ordinance 11.
BBA 325 unit-wise practicals: Profit and Loss statement to decision tree
The official PDF lists 8 topics, not units; the notes pair them into 4 units. Numbers follow the book's practical list. Notes for other BBA papers: GGSIPU BBA notes.
BBA 325 Unit 1: Excel Financial Analysis and Power BI Dashboards
Topics 1-2 · pages 7-27 · 13 practicals: 1 P&L and margins · 2 ROI of five projects · 3 BEP and margin of safety · 4 break-even chart · 5 Goal Seek · 6 NPV, IRR, payback · 7 budget vs actual · 8 PivotTable and slicer · 9 Power Query · 10 basic visuals · 11 DAX measures · 12 star schema · 13 sales dashboard.
BBA 325 Unit 2: Introduction to Databases and Querying Business Data
Topics 3-4 · pages 28-50 · 10 practicals on one retail database, unnati_retail: 14 Access table · 15 Access relationships and form · 16 MySQL constraints · 17 INSERT · 18 UPDATE, DELETE, ALTER · 19 SELECT and WHERE · 20 GROUP BY, HAVING · 21 JOINs · 22 subqueries and views · 23 Access queries and report.
BBA 325 Unit 3: ER Diagrams and Introduction to ERP Systems
Topics 5-6 · pages 51-74 · 10 practicals: 24 retail ER synced with MySQL · 25 college M:N · 26 hospital · 27 bank loan weak entity · 28 recursive relationship · 29 ERPNext masters · 30 Procure-to-Pay · 31 Order-to-Cash · 32 TallyPrime ledgers · 33 Tally vouchers and final reports.
BBA 325 Unit 4: CRM Tools and DSS / Business Simulation
Topics 7-8 · pages 75-93 · 10 practicals: 34 Zoho CRM leads · 35 lead conversion · 36 deal pipeline · 37 workflow and Salesforce cases · 38 funnel, CLV and RFM · 39 Scenario Manager · 40 data tables · 41 Solver product mix · 42 Monte Carlo · 43 decision tree.
Solved BBA 325 practicals with output: SQL LEFT JOIN and Excel Solver product mix
Two BBA 325 practicals with output, rewritten from the notes.
Unit 2, practical 21: customers who never ordered (page 45)
A LEFT JOIN keeps every customer; IS NULL keeps only those with no matching order.
SELECT c.cust_id, c.cust_name, o.order_id
FROM customers c
LEFT JOIN orders o ON c.cust_id = o.cust_id
WHERE o.order_id IS NULL;Output: C108 | Ananya Jain | NULL (1 row).
Unit 4, practical 41: chairs or tables? (page 88)
Profit is Rs 400 per chair and Rs 900 per table, with 400 carpentry hours, 180 polishing hours and 390 units of wood a week. Solver (Simplex LP) maximises =SUMPRODUCT(B2:C2,B4:C4) subject to D6:D8 <= E6:E8.
Output: 50 chairs and 60 tables give Rs 74,000. Carpentry and wood are binding; 10 polishing hours stay idle. Short-answer practice for every IPU course: GGSIPU important questions.
How each BBA 325 practical is written: Aim to Result, shown on the college ER diagram
Excel practicals follow Aim → Software → Input data → Steps → Formulas → Output → Result, with print-outs of the output and the formula view (Ctrl + `). ER practicals add a case and mapped tables, as in Unit 3, practical 25 (pages 56-57):
| Aim | College ER diagram with an M:N relationship, converted into MySQL tables |
| Case and steps | Students enrol in many courses; semester and grade sit on the ENROLLS diamond |
| Mapped tables | student, course, enrollment with key (roll_no, course_code) |
| Result | BBA325 and BBA301 show 2 students each, BBA305 shows 1 |
Every course in GGSIPU notes uses the same record-file pattern.
How to prepare for the BBA 325 practical exam across Excel, MySQL, ERPNext and Zoho CRM
- Excel 2016, 2019 or 365 with the Solver add-in switched on.
- Power BI Desktop (free); no college account means exporting reports to PDF.
- MySQL Workbench's Safe Updates mode blocks UPDATE or DELETE without a key (Error 1175).
- ERPNext on a Frappe Cloud trial; TallyPrime Educational Mode accepts voucher dates only on the 1st, 2nd and 31st.
Start with Unit 1, the biggest at 13 practicals. Write the formula or query beside every output and end each DSS practical with a decision. The scheme does not split the 60 external marks. Written practice: GGSIPU BBA important questions.
BBA 325 viva questions with short answers from all four units
The notes carry 91 Information Systems Management Lab viva questions with answers (22, 24, 22 and 23 by unit). Eight of them:
- Measure vs calculated column? A column is stored row by row; a measure is calculated at query time. (Unit 1)
- Report vs dashboard? A report has many pages; a dashboard is one page of pinned tiles. (Unit 1)
- WHERE vs HAVING? WHERE filters rows before grouping; HAVING filters groups. (Unit 2)
- FULL OUTER JOIN in MySQL? A LEFT JOIN and a RIGHT JOIN combined with UNION. (Unit 2)
- Weak entity? Depends on an owner entity, like a loan payment; drawn as a double rectangle. (Unit 3)
- Is Tally an ERP? Not a full ERP; it lacks manufacturing, CRM and HR. (Unit 3)
- Expected revenue of a deal? Amount × stage probability. (Unit 4)
- MIS vs DSS? MIS gives routine reports; DSS supports what-if decisions. (Unit 4)
More practice: BBA 325 important questions.
BBA 325 lab notes FAQ
How do I get the full BBA 325 notes?
Message us on WhatsApp at 9899436384 using the Get Full Notes button. The full BBA 325 notes come as a printed book only; they are not sold as a PDF. Once your order is confirmed, the book reaches you within 5 to 7 days at most, depending on your location.
Is BBA 325 a theory paper or a lab?
BBA 325 is a lab. The GGSIPU BBA scheme lists it in Semester 5 as a Skill Enhancement Course with no lecture hours, 4 practical hours a week and 2 credits. It has no paired theory paper, so the notes group its 8 official topics into 4 units and teach every tool, from Excel to Zoho CRM, through solved practicals.
What is the passing mark for BBA 325?
BBA 325 is marked out of 100: 40 internal and 60 external, as the BBA scheme sets for all theory and practical courses. The BBA scheme PDF does not print a pass percentage, so we do not quote one here. For end-term minimum marks, re-appear and result rules, check GGSIPU Ordinance 11 on ipu.ac.in or ask your institute.
Get the full BBA 325 Information Systems Management Lab Notes on WhatsApp
The full BBA 325 Information Systems Management Lab Notes are a printed book in English, not a PDF. Order on WhatsApp; delivery takes 5 to 7 days at most, by location.
| Part | Pages | Practicals | Viva |
|---|---|---|---|
| Cover, index, practical list | 1-6 | - | - |
| Unit 1 | 7-27 | 13 | 22 |
| Unit 2 | 28-50 | 10 | 24 |
| Unit 3 | 51-74 | 10 | 22 |
| Unit 4 | 75-93 | 10 | 23 |
What the BBA 325 printed book contains
- Part
- Cover, index, practical list
- Pages
- 1-6
- Practicals
- -
- Viva
- -
- Part
- Unit 1
- Pages
- 7-27
- Practicals
- 13
- Viva
- 22
- Part
- Unit 2
- Pages
- 28-50
- Practicals
- 10
- Viva
- 24
- Part
- Unit 3
- Pages
- 51-74
- Practicals
- 10
- Viva
- 22
- Part
- Unit 4
- Pages
- 75-93
- Practicals
- 10
- Viva
- 23
Learn the logic and outputs here, then perform each practical yourself in the lab.
Get the BBA 325 lab notes book on WhatsApp (43 practicals, 93 pages)
Unnati Educations is an independent education provider based in Vikaspuri, Delhi. We are not affiliated with, authorised by, or endorsed by Guru Gobind Singh Indraprastha University (GGSIPU). 'GGSIPU' and 'IPU' are used only to describe the syllabus our notes follow. For official information, visit ipu.ac.in.
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