Notes MS 111

MS 111 Marketing Management Notes for GGSIPU MBA Sem 1

MS 111 Marketing Management Notes from Unnati Educations run to 53 pages across 4 units and 34 numbered sections, with 60 tables, 16 flow diagrams and 39 important exam questions. They follow the GGSIPU MBA Scheme and Syllabus 2021-22 onwards, which applies from the 2021-22 academic session.

Written by Prateek Talwar, Founder, Unnati Educations (ACS, ICSI) · Language reviewed by Sheetal Kirola, Academic Head, M.Ed. · Checked against MBA Scheme and Syllabus 2021-22 onwards (ipu.ac.in, BOS 12/10/2021) · Updated 13 October 2026 · Editorial policy

Scheme: MBA Scheme and Syllabus 2021-22 onwards | Applies to: 2021-22 academic session onwards | Verified against: MBA Scheme and Syllabus 2021-22 onwards, ipu.ac.in (BOS 12/10/2021)

MS 111 Marketing Management at a glance: GGSIPU MBA Sem 1 credits, units and exam pattern

MS 111 Marketing Management: official facts from the GGSIPU MBA scheme (2021-22 onwards)
ItemMS 111 detail
Code and titleMS 111 Marketing Management
Course and semesterMaster of Business Administration (MBA), First Semester
Category and creditsCore/Open Elective · L-3, T/P nil · 3 credits
Marks100: 25 internal + 75 end-term
Internal splitClass test 15 + assignments, viva or participation 10
Applies to2021-22 academic session onwards
End-term patternNot printed in the official PDFs (no paper-setter instructions for MS 111)
Exam duration3 hours
Units and hours4 units: 12 + 10 + 10 + 10 = 42 hours
Paired labNone. MS 117 Information Technology Management Lab belongs to MS 109.
Pass and re-appear rulesNot printed in the MBA scheme; set by GGSIPU Ordinance 11

MS 111 Marketing Management: official facts from the GGSIPU MBA scheme (2021-22 onwards)

Item
Code and title
MS 111 detail
MS 111 Marketing Management
Item
Course and semester
MS 111 detail
Master of Business Administration (MBA), First Semester
Item
Category and credits
MS 111 detail
Core/Open Elective · L-3, T/P nil · 3 credits
Item
Marks
MS 111 detail
100: 25 internal + 75 end-term
Item
Internal split
MS 111 detail
Class test 15 + assignments, viva or participation 10
Item
Applies to
MS 111 detail
2021-22 academic session onwards
Item
End-term pattern
MS 111 detail
Not printed in the official PDFs (no paper-setter instructions for MS 111)
Item
Exam duration
MS 111 detail
3 hours
Item
Units and hours
MS 111 detail
4 units: 12 + 10 + 10 + 10 = 42 hours
Item
Paired lab
MS 111 detail
None. MS 117 Information Technology Management Lab belongs to MS 109.
Item
Pass and re-appear rules
MS 111 detail
Not printed in the MBA scheme; set by GGSIPU Ordinance 11

MS 111 is one of nine codes in the first semester, listed on the GGSIPU MBA Semester 1 papers.

MS 111 Marketing Management Notes unit-wise: 39 exam questions and 60 tables across 4 units

These MS 111 Marketing Management IPU notes keep the official unit order, so each section number in the book matches a topic in the scheme. Notes for the other first-year papers sit under GGSIPU MBA notes.

The index and one page per unit are in the sample PDF above.

MS 111 Unit 1: Introduction to Marketing

Unit 1 builds the vocabulary: six philosophies from production to holistic, customer perceived value, the 4Ps, 7Ps and 4Cs, PESTEL, the black-box buyer model, STP and Kotler's competitive positions.

Pages 4 to 16 · 9 sections (1.1 to 1.9) · 17 tables · 5 flow diagrams · 10 exam questions.

Quick look: how satisfaction is judged in MS 111 Unit 1 (from page 8)
SituationResult
Performance below expectationsDissatisfied customer
Performance equals expectationsSatisfied customer
Performance above expectationsHighly satisfied or delighted customer

Quick look: how satisfaction is judged in MS 111 Unit 1 (from page 8)

Situation
Performance below expectations
Result
Dissatisfied customer
Situation
Performance equals expectations
Result
Satisfied customer
Situation
Performance above expectations
Result
Highly satisfied or delighted customer

MS 111 Unit 2: Product and Pricing Decisions

Unit 2 moves from product to price: five product levels on a hotel room, the HUL product mix, line stretching, a PLC strategy table, brand equity, eight NPD stages and pricing methods.

Pages 17 to 29 · 10 sections (2.1 to 2.10) · 15 tables · 5 flow diagrams · 9 exam questions.

Quick look: new-product pricing in MS 111 Unit 2 (from page 27)
BasisMarket skimmingMarket penetration
MeaningHigh first price, lowered over timeLow first price to win the market fast
AimMost revenue from each segmentLarge share and volume
ExampleApple iPhone, Sony PlayStationReliance Jio, Xiaomi phones

Quick look: new-product pricing in MS 111 Unit 2 (from page 27)

Basis
Meaning
Market skimming
High first price, lowered over time
Market penetration
Low first price to win the market fast
Basis
Aim
Market skimming
Most revenue from each segment
Market penetration
Large share and volume
Basis
Example
Market skimming
Apple iPhone, Sony PlayStation
Market penetration
Reliance Jio, Xiaomi phones

MS 111 Unit 3: Promotion and Distribution Decisions

Unit 3 splits into communication (IMC with the Amul girl, AIDA, the 5Ms, the seven-step selling process, push versus pull) and channels (levels, conflict, VMS, quick commerce, ONDC).

Pages 30 to 42 · 8 sections (3.1 to 3.8) · 15 tables · 4 flow diagrams · 11 exam questions.

Quick look: advertising and publicity compared in MS 111 Unit 3 (from page 34)
BasisAdvertisingPublicity
PaymentPaid by the sponsorNot paid
ControlFull control of message and timingMedia decides
CredibilityLower, seen as self-praiseHigher, seen as news

Quick look: advertising and publicity compared in MS 111 Unit 3 (from page 34)

Basis
Payment
Advertising
Paid by the sponsor
Publicity
Not paid
Basis
Control
Advertising
Full control of message and timing
Publicity
Media decides
Basis
Credibility
Advertising
Lower, seen as self-praise
Publicity
Higher, seen as news

MS 111 Unit 4: Contemporary Marketing Trends and Issues

Unit 4 is the shortest and most current: adopter categories with UPI as the case, the 4As of rural marketing, the Triple Bottom Line, greenwashing, digital tools, ethics and metrics such as ROMI.

Pages 43 to 52 · 7 sections (4.1 to 4.7) · 13 tables · 2 flow diagrams · 9 exam questions.

Quick look: marketing analytics types in MS 111 Unit 4 (from page 50)
TypeQuestion answeredExample
DescriptiveWhat happened?Monthly sales by region
DiagnosticWhy did it happen?Why app downloads fell after a campaign
PredictiveWhat is likely to happen?Churn prediction
PrescriptiveWhat should we do?Budget split across channels

Quick look: marketing analytics types in MS 111 Unit 4 (from page 50)

Type
Descriptive
Question answered
What happened?
Example
Monthly sales by region
Type
Diagnostic
Question answered
Why did it happen?
Example
Why app downloads fell after a campaign
Type
Predictive
Question answered
What is likely to happen?
Example
Churn prediction
Type
Prescriptive
Question answered
What should we do?
Example
Budget split across channels

Distribution intensity and channel choice in marketing: excerpt from page 38 of the MS 111 notes

Excerpt from page 38

Number of intermediaries: distribution intensity

Once a firm has picked its channel levels, it still has to decide how many intermediaries to use at each level. There are three choices.

Distribution intensity strategies (MS 111 notes, page 38)
StrategyMeaningSuitable forExample
IntensiveStock the product in as many outlets as possibleConvenience goodsParle-G, Colgate, Coca-Cola
SelectiveUse more than one but fewer than all willing intermediariesShopping goodsElectronics, apparel, furniture
ExclusiveGive a few dealers exclusive rights in a territorySpecialty and luxury goodsMercedes, Rolex, Louis Vuitton

Distribution intensity strategies (MS 111 notes, page 38)

Strategy
Intensive
Meaning
Stock the product in as many outlets as possible
Suitable for
Convenience goods
Example
Parle-G, Colgate, Coca-Cola
Strategy
Selective
Meaning
Use more than one but fewer than all willing intermediaries
Suitable for
Shopping goods
Example
Electronics, apparel, furniture
Strategy
Exclusive
Meaning
Give a few dealers exclusive rights in a territory
Suitable for
Specialty and luxury goods
Example
Mercedes, Rolex, Louis Vuitton

Factors affecting the choice of channel

Six groups of factors shape the final channel. Product factors include perishability, unit value, bulk, technicality and newness. Market factors cover the number and location of buyers, order size, buying habits and whether the market is consumer or industrial.

Company factors are financial strength, the wish for control, management ability and the width of the product mix. Middlemen factors are availability, services offered, attitude, cost and sales potential. Competition matters too: a firm may copy rivals' channels or deliberately choose different ones. Finally, the environment adds economic conditions, legal limits and technology such as e-commerce.

Evaluating channel alternatives

Each option is tested on three criteria. The economic criterion compares likely sales, costs and profit. The control criterion accepts that using intermediaries means giving up some control over marketing. The adaptive criterion warns that channels are long-term commitments, so the firm should keep the flexibility to change.

Selecting channel members

After design, the firm chooses specific intermediaries. Strong brands such as Toyota and HUL attract dealers easily, while new or small firms struggle. Selection looks at years in business, compatible rather than competing product lines, growth and profit record, financial strength, reputation, market coverage, sales force and infrastructure, and the willingness to follow company policies.

Do the MS 111 notes cover the full GGSIPU syllabus?

Yes. Every topic listed in the four official MS 111 units has its own numbered section in the notes, and the unit check found no gaps.

MS 111 official syllabus mapped to the notes (section and page)
Official unitOfficial topicsWhere in the notesStatus
Unit I: Introduction to Marketing (12 hours)Scope, philosophies, customer value and satisfaction, MM process, marketing mix, environment, buyer behaviour, STP, competitive strategiesSections 1.1 to 1.9, pages 4 to 15Covered
Unit II: Product and Pricing Decisions (10 hours)Product concept, classifications, levels, differentiation, mix, line decisions; PLC; branding; NPD; pricing objectives, determinants, methods and strategiesSections 2.1 to 2.10, pages 17 to 28Covered
Unit III: Promotion and Distribution Decisions (10 hours)IMC; promotion mix; channels; functions of intermediaries; channel design; selecting members; channel management; emerging channelsSections 3.1 to 3.8, pages 30 to 41Covered
Unit IV: Contemporary Marketing Trends and Issues (10 hours)Adoption of innovations; rural, social, sustainable and digital marketing; ethics; marketing analyticsSections 4.1 to 4.7, pages 43 to 51Covered

MS 111 official syllabus mapped to the notes (section and page)

Official unit
Unit I: Introduction to Marketing (12 hours)
Official topics
Scope, philosophies, customer value and satisfaction, MM process, marketing mix, environment, buyer behaviour, STP, competitive strategies
Where in the notes
Sections 1.1 to 1.9, pages 4 to 15
Status
Covered
Official unit
Unit II: Product and Pricing Decisions (10 hours)
Official topics
Product concept, classifications, levels, differentiation, mix, line decisions; PLC; branding; NPD; pricing objectives, determinants, methods and strategies
Where in the notes
Sections 2.1 to 2.10, pages 17 to 28
Status
Covered
Official unit
Unit III: Promotion and Distribution Decisions (10 hours)
Official topics
IMC; promotion mix; channels; functions of intermediaries; channel design; selecting members; channel management; emerging channels
Where in the notes
Sections 3.1 to 3.8, pages 30 to 41
Status
Covered
Official unit
Unit IV: Contemporary Marketing Trends and Issues (10 hours)
Official topics
Adoption of innovations; rural, social, sustainable and digital marketing; ethics; marketing analytics
Where in the notes
Sections 4.1 to 4.7, pages 43 to 51
Status
Covered

Source: GGSIPU MBA Scheme and Syllabus 2021-22 onwards (ipu.ac.in).

Extras beyond the scheme include the 7Ps, Keller's CBBE pyramid and the POEM framework. Every course in GGSIPU notes is mapped to its official PDF the same way.

How to write MS 111 answers: definition-led theory answers with Indian examples, flow diagrams and comparison tables

MS 111 is descriptive with no numericals, so marks come from structure: a named definition (AMA, Kotler, Drucker), point-wise explanation, the flow diagram where one exists, one Indian example and a closing comparison table.

The notes' exam tips add three habits. For philosophies (page 7), draw the production-to-holistic flow and end with the selling versus marketing table. For pricing (page 28), keep methods, which calculate price, apart from strategies, which use it. For ethics (page 50), tie each issue to an Indian law or body.

Worked outline: "Discuss the major ethical issues in marketing."

  1. Define marketing ethics (page 49).
  2. Give one issue per area: unsafe products, fake "MRP slashed" discounts, surrogate advertising, dark patterns.
  3. Link each to CPA 2019, ASCI, CCPA guidelines or the DPDP Act 2023.
  4. Close with enlightened marketing and CSR.

Practise this structure on more papers through GGSIPU MBA important questions.

MS 111 exam corner: 39 important exam questions by unit, from marketing philosophies to marketing analytics

Important exam questions in the MS 111 notes, by unit
UnitLong questionsShort-note sets (parts)
Unit 1: Introduction to Marketing91 (4)
Unit 2: Product and Pricing Decisions81 (4)
Unit 3: Promotion and Distribution Decisions101 (4)
Unit 4: Contemporary Marketing Trends and Issues81 (5)

Important exam questions in the MS 111 notes, by unit

Unit
Unit 1: Introduction to Marketing
Long questions
9
Short-note sets (parts)
1 (4)
Unit
Unit 2: Product and Pricing Decisions
Long questions
8
Short-note sets (parts)
1 (4)
Unit
Unit 3: Promotion and Distribution Decisions
Long questions
10
Short-note sets (parts)
1 (4)
Unit
Unit 4: Contemporary Marketing Trends and Issues
Long questions
8
Short-note sets (parts)
1 (5)

The MS 111 notes list 39 important exam questions across 4 units, including 4 short-note sets with 17 parts. Each maps to the section holding its answer material.

  • Unit 1: Trace the evolution of marketing philosophies and distinguish the selling concept from the marketing concept. Pointer: pages 6 and 7, then the comparison table.
  • Unit 2: What is the product life cycle? Discuss the strategies suitable at each stage. Pointer: stage table and maturity options, page 22.
  • Unit 3: Explain channel management. What causes channel conflict and how can it be resolved? Pointer: page 39, conflict types and resolution on page 40.
  • Unit 4: What is rural marketing? Discuss the features of the Indian rural market and the 4As. Pointer: features on page 44, 4As table on page 45.

More practice for this paper sits in the MS 111 important questions.

Who writes and checks the MS 111 Marketing notes?

  • Prateek Talwar, author of the MS 111 notes. Founder, Unnati Educations; ACS, ICSI, since 15 May 2019; B.Com, University of Delhi (SOL), 2012. Author bio
  • Sheetal Kirola, language and pedagogy review of the MS 111 notes. Academic Head, Unnati Educations; M.Ed.; 7 years of experience.

The book is mapped to the MBA Scheme and Syllabus 2021-22 onwards (Board of Studies, 12 October 2021) and its 42 MS 111 teaching hours. As GGSIPU MBA Sem 1 Marketing Management notes, the 2026-27 edition keeps Indian cases current, from Campa Cola's relaunch to ONDC and the 2024 CCPA greenwashing guidelines. Last updated 13 October 2026. Read our editorial policy.

The same team prepares GGSIPU important questions for every course.

MS 111 and the GGSIPU MBA Sem 1 papers it connects to

MS 111 has no lab; its units and hours sit in the GGSIPU MBA syllabus.

  • MS 105 Managerial Economics: elasticity of demand feeds the Unit 2 pricing determinants (page 26).
  • MS 101 Management Process and Organisational Behaviour: perception and motivation feed buyer behaviour (page 12).
  • MS 113 Communication in Organizations: supports IMC in Unit 3.
  • MS-115 Legal Aspects of Business: CPA 2019 and the Competition Act 2002 return in Unit 4 ethics.
  • MS 109 Information Technology Management: spreadsheet skills for Unit 4 analytics.

MS 103 Quantitative Techniques, MS 107 Accounting for Management and MS 117 complete Sem 1. Later, MS 213 Consumer Behavior and MS 210 Marketing Analytics build on MS 111.

MS 111 Marketing notes FAQs

How do I get the full MS 111 notes?

You order the full MS 111 notes on WhatsApp at 9899436384. They come only as a printed book, not as a PDF. Send the code MS 111 with your course and semester, and the team shares order and delivery details in the chat. Before ordering, use the View Sample PDF button above to check the index and one page per unit.

Do the MS 111 notes follow the 2021-22 GGSIPU MBA scheme?

Yes. The MS 111 notes follow the MBA Scheme and Syllabus 2021-22 onwards on ipu.ac.in, which lists MS 111 Marketing Management as a first-semester Core/Open Elective paper with 3 credits. The four unit titles match the official titles word for word, and every listed topic, from marketing philosophies to marketing analytics, has its own numbered section.

What is the passing mark for MS 111 Marketing Management?

MS 111 is marked out of 100: 25 internal and 75 end-term. The internal 25 are a 15-mark class test plus 10 marks for assignments, viva or participation. The MBA scheme of examination does not print a pass percentage, so we do not state one. End-term minimums and re-appear rules come from GGSIPU Ordinance 11 on ipu.ac.in.

Which MS 111 unit is the longest in the notes?

Units 1, 2 and 3 of the MS 111 notes each run to 13 pages, while Unit 4 runs to 10. Unit 2 has the most sections, 10 in all, from product concept to pricing strategies. Unit 1 has the most tables, 17, covering philosophies, the marketing environment, segmentation bases and Kotler's competitive positions with market shares.

Are the MS 111 important questions answered in the notes?

The MS 111 notes list 39 important exam questions at the end of the four units, and each maps to a numbered section that holds its answer material. They are not written out as separate model answers. For example, the product life cycle question is answered from the stage-wise strategy table and the maturity and decline options on page 22.

Is MS 111 a core paper or an open elective in the GGSIPU MBA?

The official first-semester scheme labels MS 111 Marketing Management as "Core/Open Elective", with 3 lecture hours a week and 3 credits; MS 101 and MS-115 carry the same label. Your institute confirms how it is offered in your batch, but the four units and the 25 plus 75 marks split stay the same either way.

Get the full MS 111 Marketing Management Notes on WhatsApp

What the full MS 111 book contains, unit by unit
UnitPagesSectionsTablesExam questions
Unit 1: Introduction to Marketing4 to 16 (13)91710
Unit 2: Product and Pricing Decisions17 to 29 (13)10159
Unit 3: Promotion and Distribution Decisions30 to 42 (13)81511
Unit 4: Contemporary Marketing Trends and Issues43 to 52 (10)7139

What the full MS 111 book contains, unit by unit

Pages
4 to 16 (13)
Sections
9
Tables
17
Exam questions
10
Pages
17 to 29 (13)
Sections
10
Tables
15
Exam questions
9
Pages
30 to 42 (13)
Sections
8
Tables
15
Exam questions
11
Pages
43 to 52 (10)
Sections
7
Tables
13
Exam questions
9

The MS 111 Marketing Management Notes are sold only as a printed book of 53 pages; they are not available as a PDF. These Marketing Management notes in English add a quick revision table per unit, 4 exam tips and 7 Indian examples. Delivery details are shared on WhatsApp.

Order the printed MS 111 book on WhatsApp (4 units, 53 pages)

Unnati Educations is an independent education provider based in Vikaspuri, Delhi. We are not affiliated with, authorised by, or endorsed by Guru Gobind Singh Indraprastha University (GGSIPU). 'GGSIPU' and 'IPU' are used only to describe the syllabus our notes follow. For official information, visit ipu.ac.in.

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