Notes MS 116

MS 116 Professional Skill Development Notes for GGSIPU MBA Sem 2

MS-116 Professional Skill Development Notes by Unnati Educations cover all 4 units of the GGSIPU MBA Semester 2 NUES paper in one 64-page printed book: 25 numbered figures, 40 solved short answers, 40 long-answer practice questions and a quick revision table for every unit. They follow the MBA scheme for batches from the 2021-22 session onwards.

Written by Prateek Talwar, Founder, Unnati Educations (ACS, ICSI) · Language and pedagogy check by Sheetal Kirola, M.Ed., Academic Head · Checked against GGSIPU MBA Scheme and Syllabus 2021-22 onwards · Updated 13 October 2026 · Editorial policy

Scheme: MBA Scheme and Syllabus 2021-22 onwards | Applies to: 2021-22 batches onwards | Verified against: GGSIPU MBA scheme PDF, ipu.ac.in

MS-116 Professional Skill Development at a glance: GGSIPU MBA Sem 2 credits, units and exam pattern

MS-116 official facts from the GGSIPU MBA scheme
Code and titleMS-116 Professional Skill Development ("MS 116" in the scheme table)
Category and creditsSkill Enhancement, NUES · L-2, T-1 · 3 credits
EvaluationNUES: evaluated internally, no end-term exam; no marks split printed
Units and hours4 units: I 10 · II 11 · III 11 · IV 10 = 42 hours · 4 course outcomes
Applies toBatches from the 2021-22 academic session onwards
Paired labNone
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MS-116 official facts from the GGSIPU MBA scheme
Code and titleMS-116 Professional Skill Development ("MS 116" in the scheme table)
Category and creditsSkill Enhancement, NUES · L-2, T-1 · 3 credits
EvaluationNUES: evaluated internally, no end-term exam; no marks split printed
Units and hours4 units: I 10 · II 11 · III 11 · IV 10 = 42 hours · 4 course outcomes
Applies toBatches from the 2021-22 academic session onwards
Paired labNone

The syllabus aims MS-116 at life skills, the soft skills for a smooth campus to corporate move, and digital readiness. It is one of nine GGSIPU MBA Semester 2 papers and the only NUES paper in it.

MS-116 Professional Skill Development Notes unit-wise: 25 numbered figures and 80 questions across 4 units

These GGSIPU MBA Sem 2 Professional Skill Development notes give each unit its own link anchor. Notes for every other MBA paper sit in GGSIPU MBA notes. One page per unit is in the sample PDF above.

MS-116 Unit 1: Life Skills

Unit 1 starts with self-understanding: core self-evaluation, the Rokeach Value Survey, ethics, and the Big Five and MBTI. It then covers Selye's stress stages, the Yerkes-Dodson curve, Dweck's growth mindset, the Eisenhower matrix, work-life balance and mindfulness.

Pages 3 to 20 (18 pages) · 8 figures · six personality exercises plus a time audit · 20 questions · a 21-entry thinkers table.

Quick look: Seligman's ABCDE technique for a placement rejection (from page 12)

  1. Adversity: rejected in a placement interview.
  2. Belief: "I am useless, no one will hire me."
  3. Consequence: sadness, skipping the next interview.
  4. Disputation and energisation: "I cleared two rounds; one rejection does not define me," then apply again.

MS-116 Unit 2: Relating to Others

Unit 2 gives Eric Berne's Transactional Analysis its longest treatment: ego states, transactions, life positions, strokes, games and the Drama Triangle. It also covers FIRO-B, social intelligence, the Johari Window, Thomas-Kilmann conflict styles and active listening with HURIER and SOLER.

Pages 21 to 36 (16 pages) · 8 figures · six relationship and five listening exercises · 20 questions · a 17-entry thinkers table.

Quick look: the three transaction types in TA (from page 24)
TypeOffice example and result
Complementary"What is the deadline?" / "Friday, 5 pm." Talk flows.
Crossed"Have you seen the file?" / "Why can't you ever keep track of your things?" Talk breaks.
Ulterior"This model is probably too expensive for you." The hidden dare decides.

Quick look: the three transaction types in TA (from page 24)

Type
Complementary
Office example and result
"What is the deadline?" / "Friday, 5 pm." Talk flows.
Type
Crossed
Office example and result
"Have you seen the file?" / "Why can't you ever keep track of your things?" Talk breaks.
Type
Ulterior
Office example and result
"This model is probably too expensive for you." The hidden dare decides.

MS-116 Unit 3: Campus to Corporate

Unit 3 is the placement unit: six GD types, seven evaluation parameters and six ways to open a GD. Resume writing covers resume vs CV vs bio-data and ATS screening; public speaking and six extempore frameworks close it.

Pages 37 to 51 (15 pages) · 5 figures · a resume peer-review exercise and a sample PREP extempore · 20 questions.

Quick look: turning resume duties into achievement bullets (from page 41)
Weak (duty)Strong (achievement)
Responsible for social media of the clubGrew club Instagram followers from 800 to 3,200 in 4 months
Worked on ExcelAutomated the weekly sales report with pivots and XLOOKUP, cutting preparation time by 60%

Quick look: turning resume duties into achievement bullets (from page 41)

Weak (duty)
Responsible for social media of the club
Strong (achievement)
Grew club Instagram followers from 800 to 3,200 in 4 months
Weak (duty)
Worked on Excel
Strong (achievement)
Automated the weekly sales report with pivots and XLOOKUP, cutting preparation time by 60%

MS-116 Unit 4: Job Readiness

Unit 4 runs one six-rep sales dataset through the Excel section: cell referencing, 15 functions with their actual results, a region-wise pivot table and Goal Seek. Chart choice, dashboards, online simulations and a dream job gap analysis for a Business Analyst role follow.

Pages 52 to 63 (12 pages) · 4 figures · a virtual job simulation exercise · 16 Excel shortcuts · 20 questions.

Quick look: conditional functions on the notes' sales dataset (from page 54)

=COUNTIF(B2:B7,"North")          → 2
=SUMIF(B2:B7,"North",E2:E7)      → ₹67,500
=AVERAGEIF(B2:B7,"East",E2:E7)   → ₹26,250
=XLOOKUP("Ravi",A2:A7,E2:E7)     → 37,500
=COUNTIF(E2:E7,">=30000")        → 3 reps met the target
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=COUNTIF(B2:B7,"North")          → 2
=SUMIF(B2:B7,"North",E2:E7)      → ₹67,500
=AVERAGEIF(B2:B7,"East",E2:E7)   → ₹26,250
=XLOOKUP("Ravi",A2:A7,E2:E7)     → 37,500
=COUNTIF(E2:E7,">=30000")        → 3 reps met the target

STAR answers and interview stages in campus placements: excerpt from page 44 of the MS-116 notes

Excerpt from page 44

Types of interviews (continued)

A situational interview asks hypothetical questions such as "What would you do if...?". In a stress interview the interviewer deliberately creates pressure with rude questions or interruptions to test composure.

A panel interview has several interviewers at once, usually HR, a technical expert and the line manager. Technical or case interviews test domain knowledge or business problem-solving through guesstimates and cases, while the HR interview covers personality, values, expectations, relocation and salary. Virtual interviews run on video platforms and may use one-way recorded answers.

Before, during and after the interview

Before: research the company and role, know your resume line by line, prepare STAR stories, revise subject basics, take mock interviews and keep documents, dress and route ready. During: reach 15 minutes early, greet with a smile and a firm handshake, sit when asked, listen fully, answer briefly and honestly, and ask one or two smart questions at the end. After: thank the panel, send a short thank-you e-mail within 24 hours, note the questions asked and reflect before the next one.

The STAR technique for behavioural questions

Behavioural questions begin with "Tell me about a time when...". STAR keeps the answer tight and evidence-based. Take the question "Tell me about a time you handled a difficult team situation":

  • S, Situation: "In my summer internship, our four-member team had to submit a market report in 10 days."
  • T, Task: "I was the coordinator; two members disagreed on the survey method and work had stopped."
  • A, Action: "I met both, listed pros and cons, and suggested a pilot with 20 respondents for each method."
  • R, Result: "The pilot settled it in one day; we submitted on time and the manager adopted our report. I learnt to use data to resolve disagreements."

The result should carry a number where possible and end with the learning, because the interviewer is judging how you will behave in the next situation, not only what happened in the last one.

Do the MS-116 notes cover the full GGSIPU syllabus?

Yes. Every topic in the four official MS-116 units has its own section in the notes. The exercises the syllabus names appear as briefs that you still carry out in class.

MS-116 official units mapped to the notes
Official unitOfficial topicsWhere in the notesStatus
I Life Skills (10 hours)Understanding oneself (core self-evaluation, values, ethics, personality assessment), stress, positive mindset, time management, work life balance, personality exercises, mindfulness1.2 to 1.8, pages 4 to 18Covered
II Relating to others (11 hours)Interpersonal relationship assessment, management and transactional analysis, social intelligence, Johari window, conflict management, relationship exercise, active listening2.2 to 2.9, pages 22 to 33Covered
III Campus to Corporate (11 hours)Success at group discussion, resume writing and feedback on resumes, success in personal interviews, public speaking and extempore3.2 to 3.7, pages 37 to 49Covered
IV Job Readiness (10 hours)Introduction to analytics using spreadsheets, introduction to data visualization, simulation exercises through online platforms, dream job analysis4.2 to 4.5, pages 52 to 61Covered

MS-116 official units mapped to the notes

Official unit
I Life Skills (10 hours)
Official topics
Understanding oneself (core self-evaluation, values, ethics, personality assessment), stress, positive mindset, time management, work life balance, personality exercises, mindfulness
Where in the notes
1.2 to 1.8, pages 4 to 18
Status
Covered
Official unit
II Relating to others (11 hours)
Official topics
Interpersonal relationship assessment, management and transactional analysis, social intelligence, Johari window, conflict management, relationship exercise, active listening
Where in the notes
2.2 to 2.9, pages 22 to 33
Status
Covered
Official unit
III Campus to Corporate (11 hours)
Official topics
Success at group discussion, resume writing and feedback on resumes, success in personal interviews, public speaking and extempore
Where in the notes
3.2 to 3.7, pages 37 to 49
Status
Covered
Official unit
IV Job Readiness (10 hours)
Official topics
Introduction to analytics using spreadsheets, introduction to data visualization, simulation exercises through online platforms, dream job analysis
Where in the notes
4.2 to 4.5, pages 52 to 61
Status
Covered

Official source: GGSIPU MBA Scheme and Syllabus 2021-22 onwards.

Every course in GGSIPU notes is mapped to its official PDF in the same way.

How to write MS-116 answers: PAC diagrams, model-based structure and Excel formula workings

MS-116 rewards answers that show a named model, a diagram and a workplace example, not general advice on soft skills. The notes build each section in that order.

  • Draw the model. For Transactional Analysis the notes advise drawing the PAC circles with arrows for at least one complementary and one crossed transaction, then writing Berne's rules of communication with one office example each.
  • Name the thinker and year. The thinkers tables in Units 1 and 2 pair 38 thinkers with their models, for example Luft and Ingham (1955) for the Johari Window or Thomas and Kilmann (1974) for conflict styles.
  • Use the ethics tests. For any ethics question, quote the newspaper, mirror, family and golden-rule tests from page 7.
  • Show Excel workings. In Unit 4, write the formula, the range and the result, and cross-check totals. The notes flag a missing $ in a fixed-rate cell as the most common Excel error.
  • Structure spoken answers. For extempore and opinion questions, use PREP: Point, Reason, Example, Point.

Worked example: "Explain the Johari Window. How can the open area be enlarged?"

  1. Define it in two lines: Joseph Luft and Harrington Ingham (1955), a model comparing what you know about yourself with what others know.
  2. Draw the 2 x 2 grid: open, blind, hidden and unknown areas, each with one example (a habit of interrupting sits in the blind area).
  3. Explain enlargement: feedback shrinks the blind area, self-disclosure shrinks the hidden area, shared discovery shrinks the unknown area.
  4. Close with uses: team-building, a feedback culture and why new teams take time to perform.

The notes also list mistakes to avoid: duty-style resume bullets, new points in a GD summary and bar charts with a truncated axis. Practise this format on GGSIPU MBA important questions.

MS-116 exam corner: 40 solved short answers and 40 long-answer practice questions by unit

The MS-116 Professional Skill Development IPU notes end each unit with an Exam Corner of 10 long-answer questions and 10 short-answer questions with model answers. No marks labels are printed.

MS-116 Exam Corner questions per unit
UnitShort answers (solved)Long-answer questions
1 Life Skills1010
2 Relating to Others1010
3 Campus to Corporate1010
4 Job Readiness1010

MS-116 Exam Corner questions per unit

Unit
1 Life Skills
Short answers (solved)
10
Long-answer questions
10
Unit
2 Relating to Others
Short answers (solved)
10
Long-answer questions
10
Unit
3 Campus to Corporate
Short answers (solved)
10
Long-answer questions
10
Unit
4 Job Readiness
Short answers (solved)
10
Long-answer questions
10

One exam-style question per unit:

  • Unit 1: What is locus of control? Pointer: Rotter; internals credit effort, externals credit luck (page 18).
  • Unit 2: What is BATNA? Pointer: Best Alternative To a Negotiated Agreement; it sets your minimum deal (page 34).
  • Unit 3: What is a stress interview? Pointer: pressure created on purpose to test composure (page 50).
  • Unit 4: What is Goal Seek? Pointer: finds the input for a target; Sara needs 120 units for ₹30,000 (page 62).

The MS-116 notes solve 40 short-answer questions and set 40 long-answer practice questions across 4 units.

More practice sits in the MS-116 important questions.

Who writes and checks the MS-116 Skill Development notes?

  • Prateek Talwar, author: Founder, Unnati Educations; ACS (ICSI) since 2019; B.Com, University of Delhi. Author profile
  • Sheetal Kirola, language and pedagogy review: Academic Head, M.Ed., 7 years' experience.

This 2026-27 edition of the Professional Skill Development notes in English follows the four MS-116 units of the MBA scheme 2021-22 onwards, with an Exam Corner and revision table per unit. Updated 13 October 2026 under our editorial policy.

The same team prepares GGSIPU important questions for every course.

MS-116 and the GGSIPU MBA Sem 2 papers it connects to

MS-116 has no paired lab; its practical work runs as class exercises. See the full GGSIPU MBA syllabus.

The other Semester 2 papers are MS 102 Technology and Innovation Management, MS 104 Financial Management, MS 106 Business Research, MS 108 Sustainable Operations Management, MS 110 Management of Information Systems, MS 112 Human Resource Management, MS 114 Minor Project and MS-118 MOOC/Open Elective.

  • Units 1 and 2 (stress, personality, conflict, TA) → MS 112 Human Resource Management.
  • Unit 4 spreadsheets and charts → MS 106 Business Research and MS 110.
  • Unit 3 public speaking → presenting the MS 114 Minor Project.
  • Unit 3 resume and interview skills → the summer training the scheme sets after the second semester.

MS-116 Skill Development notes FAQs

How do I get the full MS-116 notes?

Tap "Get Full Notes" or the order button at the end of this page, and a WhatsApp message with the paper code opens. The MS-116 notes come as a printed book only: all four units, 25 numbered figures and 80 questions in 64 pages. Our team confirms dispatch on WhatsApp. Check the sample PDF in the page header first.

Is there an end-term exam for MS-116 Professional Skill Development?

No. The GGSIPU MBA scheme labels MS-116 as NUES, so it is evaluated internally by your institute and has no university end-term exam. The syllabus gives it 3 credits with two lecture hours and one tutorial hour a week. Your institute decides the format, so keep a record of class exercises such as mock GDs and resume reviews.

What is the passing mark for MS-116?

The official MBA scheme does not print a marks split or a pass percentage for MS-116, because it is a NUES paper assessed by the institute. The 25 internal plus 75 external rule in the scheme is written for theory courses with an end-term exam. For pass and re-appear rules, check GGSIPU Ordinance 11 on ipu.ac.in and ask your programme coordinator.

Which MS-116 unit is the longest in the notes?

Unit 1, Life Skills, is the longest at 18 pages (pages 3 to 20). It covers self-evaluation, values, ethics, personality tools, stress, mindset, time management, work-life balance and mindfulness, with 8 figures and a 21-entry thinkers table. Unit 2 runs to 16 pages, Unit 3 to 15 and Unit 4, the Excel unit, to 12.

Which Excel topics does MS-116 Unit 4 cover?

Unit 4 uses one sales dataset of six reps to teach cell referencing, 15 functions from SUM, SUMIF and IF to VLOOKUP, XLOOKUP and INDEX-MATCH, data preparation tools, a region-wise pivot table and Goal Seek, Scenario Manager and Solver. It then covers chart choice, dashboards in Excel, Power BI and Tableau, and 16 Excel shortcuts.

Are the MS-116 notes available as a PDF?

No. The full MS-116 notes are sold only as a printed book, not as a PDF. The only PDF is the watermarked sample in the page header, which shows the cover, index and one content page from each unit. To order the book, message us on WhatsApp with the paper code; dispatch details are shared there.

Get the full MS-116 Professional Skill Development Notes on WhatsApp

MS-116 notes book by unit
UnitPages
1 Life Skills3 to 20 (18)
2 Relating to Others21 to 36 (16)
3 Campus to Corporate37 to 51 (15)
4 Job Readiness52 to 63 (12)

MS-116 notes book by unit

Pages
3 to 20 (18)
Pages
21 to 36 (16)
Pages
37 to 51 (15)
Pages
52 to 63 (12)

The MS-116 notes come as a 64-page printed book in English, with no PDF edition. Dispatch details are shared on WhatsApp.

Order the full MS-116 notes book on WhatsApp (4 units, 64 pages)

Unnati Educations is an independent education provider based in Vikaspuri, Delhi. We are not affiliated with, authorised by, or endorsed by Guru Gobind Singh Indraprastha University (GGSIPU). 'GGSIPU' and 'IPU' are used only to describe the syllabus our notes follow. For official information, visit ipu.ac.in.

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