BHY 005 Question Paper December 2025 is the paper to practise on if your Housekeeping Operations exam falls in 2026. This is the actual IGNOU CHO paper, so it shows exactly how the housekeeping department, public area cleaning and guest safety get tested. Work through it once under timed conditions and the real exam feels far more familiar.
What is the BHY-005 December 2025 Question Paper?
The BHY 005 December 2025 question paper is the official IGNOU Term-End paper for Housekeeping Operations, printed in English and Hindi, worth 100 marks over three hours, where you attempt any five of seven questions in the CHO programme.
In short, it is the paper IGNOU actually set this session. Housekeeping keeps a hotel running behind the scenes, so the paper asks you to explain why the housekeeping department is the backbone of a hotel, how a public area is cleaned, and how guest safety and security are handled. You answer any five questions, each worth the same twenty marks.
What the BHY-005 Housekeeping Operations Course Covers
BHY-005 sits in the IGNOU Certificate in Housekeeping Operations (CHO) programme and teaches how a hotel is kept clean, stocked and safe. You study the role and importance of the housekeeping department, the layout of a housekeeping department in a three star hotel, public area cleaning procedures and precautions, and the types of electrical cleaning equipment.
It also covers the amenities found in a five star hotel guest room, the responsibilities and duties of housekeeping staff, and the steps a hotel takes for guest safety and security. This page was written by Prateek Talwar and reviewed by the Unnati Educations academic team with its hospitality and hotel housekeeping content reviewers, against the IGNOU Term-End Examination of December 2025. Last updated June 2026.
BHY-005 Question Paper December 2025 Format and Marks
| Aspect | Detail |
|---|---|
| Medium | English and Hindi (bilingual paper) |
| Duration | Three hours |
| Total marks | 100 |
| Total questions | Seven |
| Questions to attempt | Any five |
| Marks per question | Equal marks, effectively twenty each, with no number printed beside each question |
| Question type | Descriptive |
Every Question from the BHY-005 December 2025 Paper
CERTIFICATE IN HOUSEKEEPING OPERATIONS (CHO)
Term-End Examination
December, 2025
BHY-005 : HOUSEKEEPING OPERATIONS
Time : 3 Hours Maximum Marks : 100
Note : (i) Attempt any five questions.
(ii) All questions carry equal marks.
1. Housekeeping department is known as the backbone of a hotel, why ?
2. Write about the layout of a typical housekeeping department in a three star category hotel.
3. Write in detail the procedure you would follow for the cleaning of a public area. What precautions should be kept in mind while doing so ?
4. Explain the different types of electrical cleaning equipments.
5. Give the list of amenities available in a five star hotel guest room.
6. What are the responsibilities and duties of housekeeping staff ?
7. What are the various steps taken for the safety and security of guests in a hotel ?
เคนเคพเคเคธเคเฅเคชเคฟเคเค เคธเคเคเคพเคฒเคจ เคเฅเคฐเคฟเคฏเคพเคเค เคฎเฅเค เคชเฅเคฐเคฎเคพเคฃ-เคชเคคเฅเคฐ (เคธเฅ.เคเค.เค.)
เคธเคคเฅเคฐเคพเคเคค เคชเคฐเฅเคเฅเคทเคพ
เคฆเคฟเคธเคฎเฅเคฌเคฐ, 2025
เคฌเฅ.เคเค.เคตเคพเค.-005 : เคนเคพเคเคธเคเฅเคชเคฟเคเค เคธเคเคเคพเคฒเคจ เคเฅเคฐเคฟเคฏเคพเคเค
เคธเคฎเคฏ : 3 เคเคฃเฅเคเฅ เค เคงเคฟเคเคคเคฎ เค เคเค : 100
เคจเฅเค : (i) เคเคฟเคจเฅเคนเฅเค เคชเคพเคเค เคชเฅเคฐเคถเฅเคจเฅเค เคเฅ เคเคคเฅเคคเคฐ เคฆเฅเคเคฟเคเฅค
(ii) เคธเคญเฅ เคชเฅเคฐเคถเฅเคจเฅเค เคเฅ เค เคเค เคธเคฎเคพเคจ เคนเฅเคเฅค
1. เคนเคพเคเคธเคเฅเคชเคฟเคเค เคกเคฟเคชเคพเคฐเฅเคเคฎเฅเคเค, เคนเฅเคเคฒเฅเค เคฎเฅเค เคฐเฅเคขเคผ เคเฅ เคนเคกเฅเคกเฅ เคเฅ เคคเคฐเคน เคนเฅเคคเคพ เคนเฅ, เคเฅเคฏเฅเค ?
2. เคเค เคคเฅเคจ เคธเคฟเคคเคพเคฐเคพ เคนเฅเคเคฒ เคเฅ เคนเคพเคเคธเคเฅเคชเคฟเคเค เคตเคฟเคญเคพเค เคเฅ เคฒเฅเคเคเค เคเคพ เคตเคฟเคตเคฐเคฃ เคชเฅเคฐเคธเฅเคคเฅเคค เคเฅเคเคฟเคเฅค
3. เคเคฟเคธเฅ เคชเคฌเฅเคฒเคฟเค เคเคฐเคฟเคฏเคพ เคเฅ เคธเคซเคพเค เคเฅ เคเฅเคฐเคฟเคฏเคพ เคเคฟเคธ เคชเฅเคฐเคเคพเคฐ เคธเฅ เคนเฅเคจเฅ เคเคพเคนเคฟเค ? เคธเคซเคพเค เคเคฐเคคเฅ เคธเคฎเคฏ เคเคช เคเฅเคจ-เคเฅเคจเคธเฅ เคธเคพเคตเคงเคพเคจเคฟเคฏเคพเค เคฌเคฐเคคเฅเคเคเฅ ?
4. เคตเคฟเคญเคฟเคจเฅเคจ เคชเฅเคฐเคเคพเคฐ เคเฅ เคตเคฟเคฆเฅเคฏเฅเคค เคธเคเคเคพเคฒเคฟเคค เคธเคซเคพเค เคเฅ เคเคชเคเคฐเคฃเฅเค เคเคพ เคตเคฟเคตเคฐเคฃ เคฆเฅเคเคฟเคเฅค
5. เคชเคพเคเค เคธเคฟเคคเคพเคฐเคพ เคนเฅเคเคฒ เคเฅ เค เคคเคฟเคฅเคฟ เคเคเฅเคท เคฎเฅเค เคเคชเคฒเคฌเฅเคง เคเฅเคธเฅเค เคเคฎเฅเคจเคฟเคเฅเค เคเฅ เคธเฅเคเฅ เคชเฅเคฐเคธเฅเคคเฅเคค เคเฅเคเคฟเคเฅค
6. เคนเคพเคเคธเคเฅเคชเคฟเคเค เคเคฐเฅเคฎเคฟเคฏเฅเค เคเฅ เคเคคเฅเคคเคฐเคฆเคพเคฏเคฟเคคเฅเคต เคเคตเค เคเคฟเคฎเฅเคฎเฅเคฆเคพเคฐเคฟเคฏเฅเค เคเคพ เคตเคฟเคตเคฐเคฃ เคชเฅเคฐเคธเฅเคคเฅเคค เคเฅเคเคฟเคเฅค
7. เค เคคเคฟเคฅเคฟเคฏเฅเค เคเฅ เคธเฅเคฐเคเฅเคทเคพ เคนเฅเคคเฅ เคนเฅเคเคฒ เคฎเฅเค เคเฅเคฏเคพ-เคเฅเคฏเคพ เคธเคพเคตเคงเคพเคจเคฟเคฏเคพเค เคฌเคฐเคคเฅ เคเคพเคคเฅ เคนเฅเค ?
Skills the BHY-005 Questions Test
Explaining why the housekeeping department is the backbone of a hotel
Describing the layout of a housekeeping department in a three star hotel
Setting out the procedure and precautions for cleaning a public area
Explaining the different types of electrical cleaning equipment
Listing the amenities in a five star hotel guest room
Describing the responsibilities and duties of housekeeping staff
Outlining the steps for the safety and security of guests
Mapping the Seven Questions by Hotel Function
| Hotel function | Questions | What it asks |
|---|---|---|
| Department fundamentals | Q1 and Q2 | Why housekeeping is the backbone of a hotel and the housekeeping department layout in a three star hotel |
| Cleaning operations and equipment | Q3 and Q4 | The public area cleaning procedure and precautions and the types of electrical cleaning equipment |
| Guest-facing services | Q5 | The amenities in a five star hotel guest room |
| People and protection | Q6 and Q7 | The responsibilities and duties of housekeeping staff and the safety and security of guests |
Planning Five Strong Answers in the 2026 Exam
Treat this paper as a timed mock. Read all seven, pick your five strongest and spread three hours evenly, roughly thirty five minutes for each twenty-mark answer. Build every housekeeping answer the same way: open with a clear definition or context, set out the key points or steps, then add a practical hotel example such as a cleaning sequence or an amenity checklist.
Take the procedure and precautions for cleaning a public area. Shape it in five beats: define what a public area is, list the cleaning sequence in order, name the equipment and agents used, set out the precautions for guest safety, then close with why the routine protects guests and the hotel image. The responsibilities and duties of housekeeping staff answer follows the same beats. Since the IGNOU December 2025 paper is bilingual, you may write in English or Hindi.
Questions Students Ask about the BHY-005 December 2025 Paper
Is this the authentic IGNOU BHY-005 Housekeeping Operations Question Paper?
Yes, this is the genuine IGNOU paper. It is the BHY-005 Housekeeping Operations paper set for the December 2025 Term-End Examination in the CHO programme, reproduced from the official question paper. Nothing has been paraphrased or edited, so the seven questions and the equal twenty-mark weighting are exactly what appeared in both the English and Hindi versions that session.
Is the IGNOU BHY-005 paper bilingual and how much do I attempt?
It is fully bilingual. The same seven questions are printed first in English and then in Hindi, and you attempt any five of them. Each carries equal marks, so five answers add up to the full 100 marks across three hours. You may write your answers in either language, whichever is more comfortable for housekeeping terms.
Is BHY-005 Housekeeping Operations useful for the 2026 CHO exam?
Very useful. The December 2025 paper is the most recent official Housekeeping Operations paper, which makes it the sharpest practice set for any 2026 CHO attempt. The syllabus stays steady, so topics like public area cleaning, electrical cleaning equipment and guest safety and security tend to return. It also shows the depth IGNOU expects in a twenty-mark answer.
Is a BHY 005 Solved Question Paper available?
Yes, a BHY 005 Solved Question Paper is available on request. The solved set models how to build each twenty-mark answer, from the layout of a housekeeping department in a three star hotel to the responsibilities and duties of housekeeping staff. Use it as a study guide to see the structure, then write your own answers for the exam.
Can BHY-005 Question Paper help with the BHY-005 assignment too?
It can. Many BHY-005 assignment tasks draw on the same housekeeping topics as this paper, such as public area cleaning, guest room amenities and the duties of housekeeping staff. Reading the paper alongside your IGNOU BHY 005 question paper revision helps you answer assignment questions with the right examples and the correct housekeeping terminology in your own words.
What BHY 005 Housekeeping Operations support is available?
Support is handled over WhatsApp. If you are unsure which topics to revise first, from electrical cleaning equipment to guest safety and security, you can ask and be pointed to the high-yield ones. You can also request the BHY 005 Housekeeping Operations Solved Question Paper or an earlier session paper for extra timed practice before your attempt.
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